We are here to help you
Have questions about a listed kennel, updates for your facility, or advertising packages? Get in touch with us and we will respond within 1–2 business days.
Send a Message
Contact Information
For general inquiries, listing update requests, or advertising/promotion sponsorships, you can reach out directly via email.
Response Time & Support Hours
Our support desk is active Monday through Friday, 9:00 AM – 5:00 PM EST. We manually review all queries and typically reply within 1–2 business days.
Frequently Asked Questions
Everything you need to know about contacting us, updating directory entries, and advertising partnerships.
Who handles communications and partnerships?
All communications and sponsorships are managed by Nuxt Media, our parent company. They ensure professional and transparent handling of inquiries, business accounts, and listings.
How can I list my pet care business?
You can submit your kennel, daycare, or grooming facility details directly on our Directory Submission page. Basic listings are free, and premium tiers can be reviewed on our Promotion page.
How long does it take to get a response?
Our customer support team typically responds to all contact form submissions and email inquiries within 1 to 2 business days. For listing updates, please provide the kennel name and city.
Do you offer support for listed facilities?
Yes! We help listed businesses maintain accurate details, update services, adjust operational hours, and troubleshoot tech settings. Note that we do not alter or remove user reviews unless they violate safety guidelines.