Frequently Asked Questions

Password / Account

What if I forgot my password?
Just go to our Login page and click the "forgot my password" link. If you need further assistance, please email webmaster@kennelfinder.com.
How do you use my account information?
We never share your personal information without your consent. We use aggregated information, such as the total number of users from New York in the past month searching for kennels that offer pickup, to improve our site.

For a full explanation about how we use your information and why your privacy is important to us, please read our Privacy Policy.

About KennelFinder

What is KennelFinder?
KennelFinder is a search service that lets you find a kennel by location and ammenities. You can then narrow down your selection based on user ratings and reviews. We also encourage you to leave ratings for kennels you've used.

The bottom line is that we want you to find the perfect pet lodging when you're out of town.
Who is KennelFinder?
KennelFinder is a service of Passionate Minds, LLC.
How do I contact KennelFinder?
Just go to our Contact Us page for the many ways you can get in touch with us. If you prefer, please email us at webmaster@kennelfinder.com
How did you think of KennelFinder?
We had a personal need to fill. We know the hardship of traveling with a furry family member. You can leave them behind for the entire trip, which always lengthens your time apart. Or, bring them with and then face the challenge of finding lodging with the ammenities you want in an unknown city... sometimes with poor results.

We started KennelFinder to help everyone Find It. Rate it. Love it!

Kennel Content

Can I add a kennel to KennelFinder?
Any registered users can add a kennel and the process is quite painless. Just click on the Add a Kennel page and follow the instructions. Please note, we reserve the right to approve all kennels before they appear, so there may be a 24 hour delay before your entry appears on the site.
Can I remove my kennel from the system?
If we have an erronous entry or bad data, please contact us at webmaster@kennelfinder.com.
I own a kennel, how do I edit my kennel's listing?
For now, please contact us at webmaster@kennelfinder.com and let us know of any changes that need to be made. In the coming months, we'll make it possible for you to directly edit your kennel's listing.
How can I link to my kennel’s site from KennelFinder?
Let us know at webmaster@kennelfinder.com and we'll update your listing right away.
How do I edit the information about a kennel?
If the kennel has missing or incorrect information, please let us know directly on the kennel's listing or send an email to webmaster@kennelfinder.com.
How can I have a review removed from the system?
Please contact us at webmaster@kennelfinder.com and let us know about the review in question. Please note, we will only remove reviews that are obviously offensive or abuse the rating system. We reserve the right to either edit the review, ask the original reviewer to edit their review, or let the review stand.
How can I suggest additional features or improvements to KennelFinder?
We love suggestions for improving the service we offer! Just send us an email at webmaster@kennelfinder.com and let us hear it.